Store Policy
Customer Care
At Untucked Style, we’re committed to delivering quality apparel and a smooth shopping experience.
If you have questions about your order, products, or shipping, our support team is here to help.
Order Processing
All orders are processed within 1–3 business days unless otherwise noted. Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping
Shipping times vary depending on destination and product availability. Most orders arrive within 5–12 business days after processing.
Please note that delivery times may vary due to carrier delays or seasonal demand.
Returns & Exchanges
​
Untucked Style
At Untucked Style, each item is made or prepared specifically for your order. Because of this, we do not accept returns or exchanges for size, color selection, or change of mind.
We encourage customers to carefully review product descriptions, sizing charts, and order details before completing a purchase.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, we will gladly make it right.
Please contact us within 7 days of delivery and include:
-
Your order number
-
A brief description of the issue
-
Clear photos of the item and packaging
Once reviewed, we will arrange a replacement or refund at no additional cost to you.
Reporting an Issue
To report a damaged or incorrect item, please contact us at:
Our team typically responds within 24–48 business hours.
​
Order Changes & Cancellations
Orders are processed quickly to ensure fast delivery. Because of this, we cannot guarantee order changes or cancellations once an order has been placed.
If you notice an error with your order, please contact us immediately and we will do our best to assist.
​
Final Sale
All items are considered final sale, except in cases where an item arrives damaged, defective, or incorrect.
Contact
For all customer service inquiries, please contact us at:
We aim to respond within 24–48 business hours.
Privacy & Safety
Your privacy and personal information are important to us.
Information We Collect
When you place an order, we may collect information including:
-
Name
-
Shipping address
-
Billing address
-
Email address
-
Payment information
This information is used solely to process and fulfill your order and provide customer support.
Payment Security
All payments are processed through secure, encrypted payment gateways. Untucked Style does not store credit card information on our servers.
Data Protection
Your personal information will never be sold or shared with third parties for marketing purposes.
Information may only be shared with trusted partners necessary to complete your order, such as:
-
Payment processors
-
Shipping carriers
-
Order fulfillment providers
Marketing Communications
If you subscribe to our mailing list, you may receive occasional emails regarding:
-
New products
-
Promotions
-
Store updates
You may unsubscribe at any time using the link provided in our emails.
Wholesale Inquiries
Untucked Style welcomes wholesale opportunities with retailers, boutiques, and online partners.
If you are interested in carrying our apparel in your store, please contact us with the following information:
-
Business name
-
Website or storefront location
-
Type of retail business
-
Estimated order volume
Wholesale pricing, minimum order quantities, and partnership details will be provided upon review.
Please send all wholesale inquiries to untuckedstyle@gmail.com
Payment Methods
-
Credit / Debit Cards
-
PAYPAL
-
Offline Payments

